Our services

The RAC provides motor-related services to both consumers and businesses, offering vehicle and breakdown services through a nationwide, strongly-branded patrol force.

 

In addition, the RAC provides motor insurance broking services and offers a suite of legal and motor claims services, which provide both individual members and business customers with legal cover and advice as well as a range of claims management services. The RAC online shop, approved garage and dealer networks and RAC Cars used car buying website have been developed to further build our ability to be the motorist’s champion.

RAC Breakdown Cover

RAC Breakdown Cover, our roadside assistance service, has more than eight million roadside assistance members - 2.2 million individual members and 6.4 million corporate customers. Our breakdown assistance centres operate 24 hours a day, seven days a week, 365 days a year and handle around four million roadside assistance calls a year. The RAC has around 1,500 patrols that attend in the region of 2.2 million rescue breakdowns each year. Through a wide network of contractors and partners across continental Europe, the RAC also provides a market-leading breakdown assistance service to members when they travel to the continent.

RAC Insurance

The RAC uses its expert driving know-how and customer care expertise to help provide customers with a new way of looking after their insurance needs. As well as providing car insurance, the RAC also offers classic car, van, motorbike, home, caravan, truck, motor-home and legal expenses insurance. We have also introduced a number of new insurance products in recent years, including pet, travel and personal accident insurance.

RAC Legal Services

RAC Legal Services provides expert advice and representation to customers involved in personal injury claims.

RAC Approved Dealer network

RAC Approved Dealers is a national network of used car dealers that have been approved to offer RAC BuySure, which guarantees that every car purchased comes with an RAC 82-point check, RAC Car Data Check, a minimum of three months' RAC Warranty, three months' RAC Breakdown Cover (Roadside, Recovery, At Home, Onward Travel) and RAC Accident Care. The aim is to provide members and customers with peace of mind when buying a used car from a dealer.

RAC Shop

The RAC Shop is an online automotive retail website that stocks more than 80,000 car and vehicle parts and accessories. It is backed up by the RAC's car battery fitting service, which provides a choice of fitting at one of our nationwide approved garages or by an RAC patrol.

RAC Cars

RAC Cars is an online portal designed to help customers find a great quality used car, and drive away with confidence. Launched in 2013, the service provides the ability to search from thousands of cars advertised online.

RAC Vehicle Checks and Inspections

RAC Vehicle Checks and Inspections help give customers peace of mind when buying a used car. The vehicle check will show whether the car has been stolen, written-off, has outstanding finance or previous plates, is at risk of being sold illegally, and that its number plate and chassis number correspond. This service can be added to with RAC Vehicle Inspections, qualified inspectors will conduct up to 166 physical checks on the car to make sure it is mechanically and structurally sound.

RAC Approved Garage network

The RAC Approved Garage service consists of a national network of independent garages that work in line with our customer charter giving customers honest pricing, quality work and exceptional customer service.

Traffic and Travel information

The RAC provides a range of traffic and travel services including an online route planner and up-to-date traffic information via phone or the internet.